At-the-table ordering

Restaurant table ordering that begins with a scan

Give diners a clear, direct route from their table to the restaurant menu while keeping preparation, payment and service under the restaurant’s control.

Quick answer: Table ordering uses a QR associated with a specific restaurant table so guests can browse the menu and place supported requests without installing an app. Table identity must be verified in the restaurant workflow.

What makes table ordering different from a QR menu?

A QR menu may simply display a list of food. A table-ordering workflow adds a location context, such as a table or basket identifier, so staff know where the request came from. That context is especially useful for a dine-in restaurant with multiple tables.

  1. Label every table consistently

    Match physical table identifiers to the merchant system.

  2. Print table-specific QRs

    Avoid placing one generic unlabelled code across all tables.

  3. Check the guest flow

    Test an order from more than one phone and table.

  4. Verify order handling

    Confirm that staff can distinguish new requests and table numbers.

  5. Provide a fallback

    Offer waiter ordering if a guest has no phone or internet access.

Operational checks before a busy service

  • Check prices and tax display across guest menu and counter bill.
  • Know who acknowledges the incoming order and who resolves out-of-stock items.
  • Avoid duplicate requests from repeated taps; verify confirmation before a guest retries.
  • Ensure guest-facing pages do not expose staff-only controls or private billing records.

Questions people ask

Do customers need to download an app?

No. A participating business can share a QR code or link that opens the menu in a mobile web browser.

Does JanOrder charge merchants a percentage commission?

JanOrder positions its own platform commission for supported direct orders at 0%. Payment providers, delivery partners and other third parties may charge separately.

Turn the idea into a working customer experience

Use Bill It Bharat for the merchant setup and supported JanOrder QR and direct-order journeys. Test menu publishing, order receiving, tax and fulfilment before sharing a live code.

Open free Bill It Bharat →